---
description: Compare Drift vs Kindly to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Drift vs Kindly Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [AI Sales Assistant Software](/directory/34135/ai-sales-assistant/software) > [Drift \<span\>vs\</span\> Kindly](https://www.capterra.co.nz/compare/150371/1021096/drift/vs/kindly)

# Compare Drift vs Kindly

Canonical: https://www.capterra.co.nz/compare/150371/1021096/drift/vs/kindly

> Detailed comparison between Drift and Kindly. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Drift | Kindly |
| **Overall rating** | 4.5/5 | 4.0/5 |
| **Total Reviews** | 199 | 2 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Drift

Businesses that want to translate conversational data and buyer behavior into deeper customer relationships, more pipeline and revenue, and a modernized B2B website experience.

### Kindly

Kindly is used all across the world and in every industry. From mid-market to enterprise, companies such as Norwegian Air, Helly Hansen, and Hertz utilize the Kindly platform.

## Key features

### Drift

- AI/Machine Learning
- API
- Chat/Messaging
- Code-free Development
- Customer Engagement
- Customisable Branding
- Email Management
- Engagement Tracking
- For Sales/Marketing
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Product Recommendations
- Real-time Conversations
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

### Kindly

- AI/Machine Learning
- API
- Chat/Messaging
- Code-free Development
- Customer Engagement
- Customisable Branding
- Email Management
- Engagement Tracking
- For Sales/Marketing
- Language Detection
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Performance Metrics
- Product Recommendations
- Real-time Conversations
- Reporting/Analytics
- Search/Filter
- Surveys & Feedback

## Links

- [View Drift Profile](https://www.capterra.co.nz/software/150371/drift)
- [View Kindly Profile](https://www.capterra.co.nz/software/1021096/kindly)
- [View Original Comparison](https://www.capterra.co.nz/compare/150371/1021096/drift/vs/kindly)

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