---
description: Compare Brand24 vs Birdeye to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Brand24 vs Birdeye Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Social Media Monitoring Software](/directory/31028/social-media-monitoring/software) > [Brand24 \<span\>vs\</span\> Birdeye](https://www.capterra.co.nz/compare/149054/152997/brand24/vs/birdeye)

# Compare Brand24 vs Birdeye

Canonical: https://www.capterra.co.nz/compare/149054/152997/brand24/vs/birdeye

> Detailed comparison between Brand24 and Birdeye. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Brand24 | Birdeye |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 254 | 702 |
| **Starting Price** | US$199.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Brand24

Companies of all sizes who want to stay informed about their campaigns, activities, and customer interactions.
&#10;&#10;Marketing Managers | Community Specialists | Social Media Managers | PR Specialists.

### Birdeye

Birdeye is used by multi-location businesses, auto dealers, dental practices, financial services, healthcare, home services, legal firms, property managers, real estate, restaurants, and retailers.

## Key features

### Brand24

- Competitor Monitoring
- Customer Engagement
- Dashboard
- Email Alerts
- Engagement Tracking
- Filtering
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration
- Social Media Monitoring

### Birdeye

- Competitor Monitoring
- Customer Engagement
- Dashboard
- Email Alerts
- Engagement Tracking
- Filtering
- Impact Measurement
- Keyword Tracking
- Mobile Alerts
- Monitoring
- Natural Language Processing
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Review Monitoring
- Search/Filter
- Social Media Integration
- Social Media Monitoring

## Links

- [View Brand24 Profile](https://www.capterra.co.nz/software/149054/brand24)
- [View Birdeye Profile](https://www.capterra.co.nz/software/152997/birdeye)
- [View Original Comparison](https://www.capterra.co.nz/compare/149054/152997/brand24/vs/birdeye)

-----

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