---
description: Compare INSIDE vs Mailbird to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: INSIDE vs Mailbird Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [INSIDE \<span\>vs\</span\> Mailbird](https://www.capterra.co.nz/compare/148963/160517/inside/vs/mailbird)

# Compare INSIDE vs Mailbird

Canonical: https://www.capterra.co.nz/compare/148963/160517/inside/vs/mailbird

> Detailed comparison between INSIDE and Mailbird. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | INSIDE | Mailbird |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 41 | 394 |
| **Starting Price** | US$120.00 | US$2.28 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### INSIDE

Luxury, retail, beauty, jewelry, tech, councils \&amp; local government, universities, utilities, telecom, automotive, hospitality, travel, and financial institutions committed to CX excellence.

### Mailbird

Anyone that has Windows PC, has more than one email address. The customers who have reported great success with the tool, have been small business owners, solopreneurs, freelancers, and Marcomms\!

## Key features

### INSIDE

- AI/Machine Learning
- Activity Dashboard
- Attribution Modeling
- Contact Management
- Customisable Templates
- Drag & Drop
- Inbox Management
- Moderation
- Monitoring
- Multiple Camera Feeds
- Natural Language Processing
- Real-Time Data
- Scheduling
- Search/Filter
- Support Ticket Management
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Video Support

### Mailbird

- Activity Dashboard
- Contact Management
- Customisable Templates
- Drag & Drop
- Email Monitoring
- Inbox Management
- Search/Filter
- Third-Party Integrations

## Links

- [View INSIDE Profile](https://www.capterra.co.nz/software/148963/inside)
- [View Mailbird Profile](https://www.capterra.co.nz/software/160517/mailbird)
- [View Original Comparison](https://www.capterra.co.nz/compare/148963/160517/inside/vs/mailbird)

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