---
description: Compare Marketing 360 vs Marchex to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Marketing 360 vs Marchex Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Roofing Software](/directory/31298/roofing/software) > [Marketing 360 \<span\>vs\</span\> Marchex](https://www.capterra.co.nz/compare/148516/152002/marketing-360/vs/call-analytics)

# Compare Marketing 360 vs Marchex

Canonical: https://www.capterra.co.nz/compare/148516/152002/marketing-360/vs/call-analytics

> Detailed comparison between Marketing 360 and Marchex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marketing 360 | Marchex |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1132 | 32 |
| **Starting Price** | - | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Marketing 360

Over 20,000 small businesses use our broader business commerce platform so they have everything they need to manage and grow their business in one place.

### Marchex

Marchex is a leading provider of call tracking, call analytics and conversational intelligence for businesses that depend on inbound phone calls for revenue.

## Key features

### Marketing 360

- 2-Way Messaging
- API
- CRM
- Campaign Management
- Campaign Scheduling
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Message Personalisation
- Polls/Voting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Text-to-Win

### Marchex

- 2-Way Messaging
- API
- CRM
- Campaign Management
- Campaign Scheduling
- Customer Segmentation
- Customisable Reports
- Customisable Templates
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Message Personalisation
- Polls/Voting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes
- Text-to-Win

## Links

- [View Marketing 360 Profile](https://www.capterra.co.nz/software/148516/marketing-360)
- [View Marchex Profile](https://www.capterra.co.nz/software/152002/call-analytics)
- [View Original Comparison](https://www.capterra.co.nz/compare/148516/152002/marketing-360/vs/call-analytics)

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