---
description: Compare EmailOctopus vs Customer.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: EmailOctopus vs Customer.io Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Marketing Software](/directory/30013/email-marketing/software) > [EmailOctopus \<span\>vs\</span\> Customer.io](https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io)

# Compare EmailOctopus vs Customer.io

Canonical: https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io

> Detailed comparison between EmailOctopus and Customer.io. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | EmailOctopus | Customer.io |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 654 | 87 |
| **Starting Price** | US$9.00 | US$100.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### EmailOctopus

EmailOctopus is used by bloggers, ecommerce businesses, authors, charities, crypto groups, indie hackers, music pros, newsletter creators, real estate agents, schools, and Web3 firms.

### Customer.io

Customer.io is used by marketers, product teams, engineers, SaaS companies, EdTech organizations, FinTech businesses, marketplaces, healthcare providers, and enterprises.

## Key features

### EmailOctopus

- API
- Activity Tracking
- CAN-SPAM Compliance
- Campaign Scheduling
- Content Management
- Customisable Branding
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- GDPR Compliance
- Lead Capture
- Lead Management
- List Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Subscriber Management
- Template Management
- Workflow Management

### Customer.io

- API
- Activity Tracking
- CAN-SPAM Compliance
- Campaign Scheduling
- Content Management
- Customisable Branding
- Customisable Templates
- Dynamic Content
- Email Management
- Engagement Tracking
- GDPR Compliance
- Lead Capture
- Lead Management
- List Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Subscriber Management
- Template Management
- Workflow Management

## Links

- [View EmailOctopus Profile](https://www.capterra.co.nz/software/147415/emailoctopus)
- [View Customer.io Profile](https://www.capterra.co.nz/software/174023/customer-io)
- [View Original Comparison](https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"EmailOctopus vs Customer.io Comparison - Capterra New Zealand 2026","description":"Compare EmailOctopus vs Customer.io to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io","about":[{"@id":"https://www.capterra.co.nz/software/147415/emailoctopus#software"},{"@id":"https://www.capterra.co.nz/software/174023/customer-io#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"EmailOctopus","description":"EmailOctopus is the low-cost email marketing platform providing the essential features businesses and individual creators need to grow their mailing list and engage their audience. The easy-to-use email editor makes it possible to build both HTML-rich and simple plain text emails. While the automation and segmentation tools enable users to set up time-based autoresponders and drip campaigns, and deliver tailored messages to specific groups of subscribers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54f5384b-3ad5-4759-9fe3-1dc6b6d31d8b.png","url":"https://www.capterra.co.nz/software/147415/emailoctopus","@id":"https://www.capterra.co.nz/software/147415/emailoctopus#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":654},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"name":"Customer.io","description":"Customer.io is a customer engagement platform that enables the creation of personalized journeys across email, push notifications, in-app messages, and SMS. Powered by first-party data, it offers tools to enhance communication and drive growth. The platform allows users to collect and route real-time customer data to build targeted campaigns based on profile attributes, events, or actions.\n\nThe system features a visual workflow builder for automating personalized messages and an intuitive Design Studio for creating on-brand content. Its omnichannel support ensures a streamlined customer experience across all touchpoints. AI-powered insights help marketers uncover opportunities, streamline tasks, and optimize strategies while maintaining control over messaging. Customer.io delivers the reliability and security that modern businesses require, with comprehensive data integration capabilities and advanced analytics to measure campaign performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e3827fce-1988-4848-ad86-bdc755360bab.png","url":"https://www.capterra.co.nz/software/174023/customer-io","@id":"https://www.capterra.co.nz/software/174023/customer-io#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":87},"offers":{"price":"100","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Email Marketing Software","position":2,"item":"/directory/30013/email-marketing/software","@type":"ListItem"},{"name":"EmailOctopus vs Customer.io","position":3,"item":"https://www.capterra.co.nz/compare/147415/174023/emailoctopus/vs/customer-io","@type":"ListItem"}]}]}
</script>
