---
description: Compare Heap vs Adobe Customer Journey Analytics B2B Edition to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Heap vs Adobe Customer Journey Analytics B2B Edition Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [User Experience Software](/directory/31036/ux/software) > [Heap \<span\>vs\</span\> Adobe Customer Journey Analytics B2B Edition](https://www.capterra.co.nz/compare/147216/1077516/heap/vs/Adobe-Customer-Journey-Analytics-B2B-Edition)

# Compare Heap vs Adobe Customer Journey Analytics B2B Edition

Canonical: https://www.capterra.co.nz/compare/147216/1077516/heap/vs/Adobe-Customer-Journey-Analytics-B2B-Edition

> Detailed comparison between Heap and Adobe Customer Journey Analytics B2B Edition. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Heap | Adobe Customer Journey Analytics B2B Edition |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 42 | 0 |
| **Starting Price** | US$24,000.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Heap

Product Management, Product Analytics, Marketing, Digital Analytics, Website Analytics, Engineering, UX Teams, Session Replay, Digital Experience Monitoring

### Adobe Customer Journey Analytics B2B Edition

Empower your marketing and sales teams with actionable insights that let them optimize customer experiences, expand the sales pipeline, and drive strategic growth across the buyer's journey.

## Key features

### Heap

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Attribution Modeling
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Capture and Transfer
- Engagement Tracking
- Multi-Channel Marketing
- Multiple Data Sources
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visual Analytics

### Adobe Customer Journey Analytics B2B Edition

- API
- Access Controls/Permissions
- Activity Tracking
- Ad hoc Query
- Ad hoc Reporting
- Attribution Modeling
- Collaboration Tools
- Customisable Templates
- Dashboard
- Data Capture and Transfer
- Engagement Tracking
- Multi-Channel Marketing
- Multiple Data Sources
- Performance Metrics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Visual Analytics

## Links

- [View Heap Profile](https://www.capterra.co.nz/software/147216/heap)
- [View Adobe Customer Journey Analytics B2B Edition Profile](https://www.capterra.co.nz/software/1077516/Adobe-Customer-Journey-Analytics-B2B-Edition)
- [View Original Comparison](https://www.capterra.co.nz/compare/147216/1077516/heap/vs/Adobe-Customer-Journey-Analytics-B2B-Edition)

-----

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