---
description: Compare Shelf vs IT Glue to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shelf vs IT Glue Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Shelf \<span\>vs\</span\> IT Glue](https://www.capterra.co.nz/compare/146524/170401/shelf/vs/itglue)

# Compare Shelf vs IT Glue

Canonical: https://www.capterra.co.nz/compare/146524/170401/shelf/vs/itglue

> Detailed comparison between Shelf and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Shelf | IT Glue |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 106 | 331 |
| **Starting Price** | US$10.00 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Shelf

Enterprise AI users, knowledge management professionals, contact centers, and companies utilizing GenAI solutions.

### IT Glue

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

## Key features

### Shelf

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- CRM
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- Performance Metrics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Workflow Management

### IT Glue

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- CRM
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- Performance Metrics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Workflow Management

## Links

- [View Shelf Profile](https://www.capterra.co.nz/software/146524/shelf)
- [View IT Glue Profile](https://www.capterra.co.nz/software/170401/itglue)
- [View Original Comparison](https://www.capterra.co.nz/compare/146524/170401/shelf/vs/itglue)

-----

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