---
description: Compare Guru vs Shelf to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Guru vs Shelf Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/30094/knowledge-management/software) > [Guru \<span\>vs\</span\> Shelf](https://www.capterra.co.nz/compare/145390/146524/guru/vs/shelf)

# Compare Guru vs Shelf

Canonical: https://www.capterra.co.nz/compare/145390/146524/guru/vs/shelf

> Detailed comparison between Guru and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Guru | Shelf |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 639 | 106 |
| **Starting Price** | - | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Guru

Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data

### Shelf

Enterprise AI users, knowledge management professionals, contact centers, and companies utilizing GenAI solutions.

## Key features

### Guru

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Wiki
- Workflow Management

### Shelf

- API
- Activity Tracking
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Email Alerts
- Full Text Search
- Live Chat
- Pre-built Templates
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Wiki
- Workflow Management

## Links

- [View Guru Profile](https://www.capterra.co.nz/software/145390/guru)
- [View Shelf Profile](https://www.capterra.co.nz/software/146524/shelf)
- [View Original Comparison](https://www.capterra.co.nz/compare/145390/146524/guru/vs/shelf)

-----

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