---
description: Compare Atera vs Inserve to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Atera vs Inserve Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera \<span\>vs\</span\> Inserve](https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve)

# Compare Atera vs Inserve

Canonical: https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve

> Detailed comparison between Atera and Inserve. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Atera | Inserve |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 446 | 27 |
| **Starting Price** | US$129.00 | €63.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

### Inserve

Privately owned IT companies, mostly Managed Service Providers. The companies have services like virtual workspaces, VoIP, hosting, security and hardware.

## Key features

### Atera

- API
- Activity Tracking
- Asset Tracking
- Billing & Invoicing
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Remote Access & Monitoring
- SSL Security
- Single Sign On
- Support Ticket Management
- Timesheet Management

### Inserve

- API
- Activity Tracking
- Asset Tracking
- Billing & Invoicing
- Customer Database
- Customisable Branding
- Customisable Templates
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Proposal Generation
- Real-Time Data
- Real-Time Reporting
- Remote Access & Monitoring
- SSL Security
- Single Sign On
- Support Ticket Management
- Timesheet Management

## Links

- [View Atera Profile](https://www.capterra.co.nz/software/144309/atera)
- [View Inserve Profile](https://www.capterra.co.nz/software/203908/inserve)
- [View Original Comparison](https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Atera vs Inserve Comparison - Capterra New Zealand 2026","description":"Compare Atera vs Inserve to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve","about":[{"@id":"https://www.capterra.co.nz/software/144309/atera#software"},{"@id":"https://www.capterra.co.nz/software/203908/inserve#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Atera","description":"Atera’s IT Management platform empowers IT teams to monitor, manage, and optimize their entire IT environment from a single, unified interface. Proactively track performance, automate maintenance, and resolve issues before they impact users, all with real-time visibility across devices, networks, and endpoints. Built-in automation, AI insights, and streamlined workflows reduce manual work, improve response times, and increase team efficiency. End users benefit from faster support and self-service options, while IT leaders gain actionable data for smarter decision-making. Furthermore, Atera's autonomous AI agent, Robin, takes over routine tasks, autonomously detects and resolves common issues, and keep systems running smoothly 24/7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/85c3e6f7-a521-4c1b-9e39-2f35ab11d0c3.png","url":"https://www.capterra.co.nz/software/144309/atera","@id":"https://www.capterra.co.nz/software/144309/atera#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":446},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Inserve","description":"Inserve offers complete business software for Managed Service Providers, without making it complex. This gives you back the overview on your service desk and leaves you time for valuable work.\n\nInserve offers a ticketing solution, asset management, time registration, a self-service portal, quotations, a project management module, a plan board and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae96fb50-708a-4c3e-8da4-f163b7f8c2f7.png","url":"https://www.capterra.co.nz/software/203908/inserve","@id":"https://www.capterra.co.nz/software/203908/inserve#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":27},"offers":{"price":"63","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"MSP Software","position":2,"item":"/directory/30921/msp/software","@type":"ListItem"},{"name":"Atera vs Inserve","position":3,"item":"https://www.capterra.co.nz/compare/144309/203908/atera/vs/inserve","@type":"ListItem"}]}]}
</script>