---
description: Compare Atera vs Summit to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Atera vs Summit Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/30921/msp/software) > [Atera \<span\>vs\</span\> Summit](https://www.capterra.co.nz/compare/144309/146506/atera/vs/summit)

# Compare Atera vs Summit

Canonical: https://www.capterra.co.nz/compare/144309/146506/atera/vs/summit

> Detailed comparison between Atera and Summit. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Atera | Summit |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 446 | 27 |
| **Starting Price** | US$129.00 | US$89.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Atera

It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more.

### Summit

Leading global enterprises across all verticals and regions. SymphonyAI Enterprise IT customers include large enterprises and upper-mid market segment companies, as well as MSPs.

## Key features

### Atera

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Support Ticket Management
- Surveys & Feedback

### Summit

- API
- Activity Tracking
- Analytics
- Asset Tracking
- Audit Trail
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Reporting
- SSL Security
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Atera Profile](https://www.capterra.co.nz/software/144309/atera)
- [View Summit Profile](https://www.capterra.co.nz/software/146506/summit)
- [View Original Comparison](https://www.capterra.co.nz/compare/144309/146506/atera/vs/summit)

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