---
description: Compare Tidio vs Aivo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Tidio vs Aivo Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Tidio \<span\>vs\</span\> Aivo](https://www.capterra.co.nz/compare/144040/180934/tidio-chat/vs/aivo)

# Compare Tidio vs Aivo

Canonical: https://www.capterra.co.nz/compare/144040/180934/tidio-chat/vs/aivo

> Detailed comparison between Tidio and Aivo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tidio | Aivo |
| **Overall rating** | 4.7/5 | - |
| **Total Reviews** | 590 | 0 |
| **Starting Price** | US$0.00 | US$240.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### Tidio

Thanks to its scalability, Tidio is appropriate for companies of all sizes—be it retail, tech, or services. Available in multiple languages and regions.

### Aivo

AgentBot is an automatic customer support solution that uses AI to understand and solve customers needs in real time.&#10;Ideal for companies that have a great deal of customers contact.

## Key features

### Tidio

- Autoresponders
- Chat/Messaging
- Chatbot
- For Sales Teams/Organizations
- Live Chat
- Machine Learning
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- On-Demand Communications
- Personalisation
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Support

### Aivo

- Autoresponders
- Chat/Messaging
- Chatbot
- For Sales Teams/Organizations
- Live Chat
- Machine Learning
- Mobile Access
- Mobile App
- Multi-Channel Communication
- Multi-Language
- On-Demand Communications
- Personalisation
- Process/Workflow Automation
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing
- Video Support

## Links

- [View Tidio Profile](https://www.capterra.co.nz/software/144040/tidio-chat)
- [View Aivo Profile](https://www.capterra.co.nz/software/180934/aivo)
- [View Original Comparison](https://www.capterra.co.nz/compare/144040/180934/tidio-chat/vs/aivo)

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