---
description: Compare Hiver vs One Chat to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs One Chat Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> One Chat](https://www.capterra.co.nz/compare/142975/177777/hiver/vs/one-chat)

# Compare Hiver vs One Chat

Canonical: https://www.capterra.co.nz/compare/142975/177777/hiver/vs/one-chat

> Detailed comparison between Hiver and One Chat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | One Chat |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 147 | 86 |
| **Starting Price** | US$55.00 | ₹17.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Mac (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### One Chat

Target market is professional who use different messaging services and who spend long time at their desk.

## Key features

### Hiver

- Alerts/Notifications
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customer Complaint Tracking
- Customisable Templates
- Email Monitoring
- Employee Directory
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Project Management
- Real-time Consumer-facing Chat
- Reminders
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Transcripts/Chat History

### One Chat

- Alerts/Notifications
- Autoresponders
- Canned Responses
- Chat/Messaging
- Employee Directory
- Live Chat
- Mobile Access
- Real-time Consumer-facing Chat
- Task Management
- Third-Party Integrations
- Transcripts/Chat History
- Video Conferencing

## Links

- [View Hiver Profile](https://www.capterra.co.nz/software/142975/hiver)
- [View One Chat Profile](https://www.capterra.co.nz/software/177777/one-chat)
- [View Original Comparison](https://www.capterra.co.nz/compare/142975/177777/hiver/vs/one-chat)

-----

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