---
description: Compare Hiver vs Polymail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs Polymail Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Hiver \<span\>vs\</span\> Polymail](https://www.capterra.co.nz/compare/142975/163982/hiver/vs/polymail)

# Compare Hiver vs Polymail

Canonical: https://www.capterra.co.nz/compare/142975/163982/hiver/vs/polymail

> Detailed comparison between Hiver and Polymail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Polymail |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 146 | 50 |
| **Starting Price** | US$55.00 | US$13.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### Polymail

Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses.

## Key features

### Hiver

- @mentions
- Access Controls/Permissions
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Email Management
- Email Monitoring
- Event Triggered Actions
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Reminders
- Remote Access/Control
- Response Management
- Search/Filter
- Shared Inboxes
- Signature Management
- Task Management
- Third-Party Integrations

### Polymail

- @mentions
- Access Controls/Permissions
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Email Management
- Email Monitoring
- Event Triggered Actions
- Live Chat
- Mobile Access
- Multi-User Collaboration
- Reminders
- Remote Access/Control
- Response Management
- Search/Filter
- Shared Inboxes
- Signature Management
- Task Management
- Third-Party Integrations

## Links

- [View Hiver Profile](https://www.capterra.co.nz/software/142975/hiver)
- [View Polymail Profile](https://www.capterra.co.nz/software/163982/polymail)
- [View Original Comparison](https://www.capterra.co.nz/compare/142975/163982/hiver/vs/polymail)

-----

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