---
description: Compare Hiver vs social.plus to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Hiver vs social.plus Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/30676/itsm/software) > [Hiver \<span\>vs\</span\> social.plus](https://www.capterra.co.nz/compare/142975/1014221/hiver/vs/social-plus)

# Compare Hiver vs social.plus

Canonical: https://www.capterra.co.nz/compare/142975/1014221/hiver/vs/social-plus

> Detailed comparison between Hiver and social.plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | social.plus |
| **Overall rating** | 4.7/5 | 3.3/5 |
| **Total Reviews** | 147 | 4 |
| **Starting Price** | US$55.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

### social.plus

social.plus is designed for enterprise-level companies across all industries looking to build customizable, scalable in-app communities with tools for community management and AI-powered analytics.

## Key features

### Hiver

- Access Controls/Permissions
- Activity Tracking
- Communication Management
- Customer Complaint Tracking
- Customer History
- Customisable Templates
- Data Import/Export
- Email Monitoring
- File Sharing
- Mobile Access
- Monitoring
- Real-Time Analytics
- Real-Time Chat
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Third-Party Integrations
- Transcripts/Chat History

### social.plus

- Access Controls/Permissions
- Activity Tracking
- Communication Management
- Customer History
- Customisable Templates
- Data Import/Export
- File Sharing
- Mobile Access
- Monitoring
- Real-Time Analytics
- Real-Time Chat
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Third-Party Integrations
- Transcripts/Chat History

## Links

- [View Hiver Profile](https://www.capterra.co.nz/software/142975/hiver)
- [View social.plus Profile](https://www.capterra.co.nz/software/1014221/social-plus)
- [View Original Comparison](https://www.capterra.co.nz/compare/142975/1014221/hiver/vs/social-plus)

-----

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