---
description: Compare Userbrain vs Hotjar to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Userbrain vs Hotjar Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [User Experience Software](/directory/31036/ux/software) > [Userbrain \<span\>vs\</span\> Hotjar](https://www.capterra.co.nz/compare/141082/163516/userbrain/vs/hotjar)

# Compare Userbrain vs Hotjar

Canonical: https://www.capterra.co.nz/compare/141082/163516/userbrain/vs/hotjar

> Detailed comparison between Userbrain and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Userbrain | Hotjar |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 88 | 539 |
| **Starting Price** | US$0.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Userbrain

eCommerce Sites, SAAS Companies, Startups

### Hotjar

Businesses of all sizes, selling to consumers online. Web/UX Designers, Digital Marketers, Product Managers, UX Researchers, Data Analysts.

## Key features

### Userbrain

- A/B Testing
- Access Controls/Permissions
- Audience Targeting
- Collaboration Tools
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Templates
- Demographic Data
- Email Reminders
- For Websites
- Issue Tracking
- Performance Metrics
- Prototype Creation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Video Support

### Hotjar

- A/B Testing
- Access Controls/Permissions
- Audience Targeting
- Collaboration Tools
- Commenting/Notes
- Conversion Rate Optimisation
- Customisable Templates
- Demographic Data
- Email Reminders
- For Websites
- Issue Tracking
- Performance Metrics
- Prototype Creation
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Software Testing Management
- Survey/Poll Management
- Surveys & Feedback
- Video Support

## Links

- [View Userbrain Profile](https://www.capterra.co.nz/software/141082/userbrain)
- [View Hotjar Profile](https://www.capterra.co.nz/software/163516/hotjar)
- [View Original Comparison](https://www.capterra.co.nz/compare/141082/163516/userbrain/vs/hotjar)

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