15 years helping New Zealand businesses
choose better software
Cherwell Service Management vs Caspio
Starting Price
US$189.00/month
US$100.00/month
Ratings
Best for
Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.
Caspio is enterprise-ready and trusted by 15,000 companies across all industries and geographies, including regulated industries that must meet HIPAA, FERPA and GDPR requirements.
Features
- Asset Lifecycle Management
- Configuration Management
- Cost Tracking
- Customisable Branding
- Inventory Management
- Knowledge Base Management
- Portfolio Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Time & Expense Tracking
- Asset Lifecycle Management
- Configuration Management
- Cost Tracking
- Customisable Branding
- Inventory Management
- Knowledge Base Management
- Portfolio Management
- Service Level Agreement (SLA) Management
- Supplier Management
- Time & Expense Tracking
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat