---
description: Compare Exelysis Contact Center vs Thrio to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
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title: Exelysis Contact Center vs Thrio Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Exelysis Contact Center \<span\>vs\</span\> Thrio](https://www.capterra.co.nz/compare/137080/1022135/exelysis-contact-center/vs/thrio)

# Compare Exelysis Contact Center vs Thrio

Canonical: https://www.capterra.co.nz/compare/137080/1022135/exelysis-contact-center/vs/thrio

> Detailed comparison between Exelysis Contact Center and Thrio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exelysis Contact Center | Thrio |
| **Overall rating** | 4.8/5 | 5.0/5 |
| **Total Reviews** | 26 | 5 |
| **Starting Price** | €50.00 | US$89.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Exelysis Contact Center

Call centers, Customer Care, Telemarketing, Telephony Integration at any industry. Banks, Telecom, Hospitality, Health, Insurance, Government, Food \&amp; Beverage and more.

### Thrio

From enterprise to SMB customers, BPOs and service providers, Thrio helps businesses of all sizes deliver outstanding customer service and meet their sales and marketing goals.

## Key features

### Exelysis Contact Center

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- File Transfer
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording

### Thrio

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Disposition
- Call Logging
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- File Transfer
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Performance Management
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Recording

## Links

- [View Exelysis Contact Center Profile](https://www.capterra.co.nz/software/137080/exelysis-contact-center)
- [View Thrio Profile](https://www.capterra.co.nz/software/1022135/thrio)
- [View Original Comparison](https://www.capterra.co.nz/compare/137080/1022135/exelysis-contact-center/vs/thrio)

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