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XCALLY vs Cisco Unified Communications Manager
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$30.00/month
Not provided by vendor
Ratings
Best for
Every kind of customer care requiring professional solutions, for inbound, outbound, blended services.
Features
- API
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Multi-Channel Communication
- Third-Party Integrations
- Video Conferencing
- API
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Transfer
- Computer Telephony Integration
- Multi-Channel Communication
- Third-Party Integrations
- Video Conferencing
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
