---
description: Compare Influitive vs Zoho Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Influitive vs Zoho Desk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Employee Advocacy Platforms](/directory/33035/employee-advocacy/software) > [Influitive \<span\>vs\</span\> Zoho Desk](https://www.capterra.co.nz/compare/136258/169505/advocatehub/vs/zoho-desk)

# Compare Influitive vs Zoho Desk

Canonical: https://www.capterra.co.nz/compare/136258/169505/advocatehub/vs/zoho-desk

> Detailed comparison between Influitive and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Influitive | Zoho Desk |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 247 | 2212 |
| **Starting Price** | US$1,499.00 | US$20.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Influitive

Influitive's customers include some of the fastest-growing B2B companies, like IBM, Cisco, ADP, and Adobe. Read their testimonials and results on our website\!

### Zoho Desk

Zoho Desk is used by customer service departments, help desk agents, IT support teams, call centers, field service technicians, and SaaS businesses of all sizes across multiple industries.

## Key features

### Influitive

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### Zoho Desk

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Influitive Profile](https://www.capterra.co.nz/software/136258/advocatehub)
- [View Zoho Desk Profile](https://www.capterra.co.nz/software/169505/zoho-desk)
- [View Original Comparison](https://www.capterra.co.nz/compare/136258/169505/advocatehub/vs/zoho-desk)

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