---
description: Compare Slack vs Joyous Suite to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Slack vs Joyous Suite Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Slack \<span\>vs\</span\> Joyous Suite](https://www.capterra.co.nz/compare/135003/175867/slack/vs/joyous)

# Compare Slack vs Joyous Suite

Canonical: https://www.capterra.co.nz/compare/135003/175867/slack/vs/joyous

> Detailed comparison between Slack and Joyous Suite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Joyous Suite |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 24046 | 1 |
| **Starting Price** | US$8.75 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Slack

Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals.

### Joyous Suite

Anyone who needs to get actionable feedback from a large group of people.

## Key features

### Slack

- API
- Customisable Templates
- Encryption
- Feedback Management
- Filtering
- Mobile Access
- Moderation
- Monitoring
- Multi-User Collaboration
- Presentation Streaming
- Real-Time Data
- Recording
- Reminders
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Surveys & Feedback
- Third-Party Integrations
- Video Conferencing
- Whiteboard

### Joyous Suite

- API
- Feedback Management
- Mobile Access
- Real-Time Data
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Slack Profile](https://www.capterra.co.nz/software/135003/slack)
- [View Joyous Suite Profile](https://www.capterra.co.nz/software/175867/joyous)
- [View Original Comparison](https://www.capterra.co.nz/compare/135003/175867/slack/vs/joyous)

-----

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