17 years helping New Zealand businesses
choose better software
Intercom vs Kindly
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Starting Price
US$39.00/month
Not provided by vendor
Ratings
Overall
4.5 (1,082)Overall
4.0 (1)Best for
Customer service teams from more than 25,000 global organizations, including Atlassian, Amazon and Microsoft, rely on Intercom to deliver efficient and personal customer experiences at scale.
Kindly is used all across the world and in every industry. From mid-market to enterprise, companies such as Norwegian Air, Helly Hansen, and Hertz utilize the Kindly platform.
Features
- AI/Machine Learning
- API
- Customer Communication
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Natural Language Processing
- Surveys & Feedback
- Website Integration
- AI/Machine Learning
- API
- Customer Communication
- Email Management
- Engagement Tracking
- Lead Capture
- Live Chat
- Natural Language Processing
- Surveys & Feedback
- Website Integration
Deployment
- Cloud-based
- On-premise
- Cloud-based
- On-premise
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat