---
description: Compare GetFeedback vs Promoter Ninja to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GetFeedback vs Promoter Ninja Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [GetFeedback \<span\>vs\</span\> Promoter Ninja](https://www.capterra.co.nz/compare/133180/166243/getfeedback/vs/promoter-ninja)

# Compare GetFeedback vs Promoter Ninja

Canonical: https://www.capterra.co.nz/compare/133180/166243/getfeedback/vs/promoter-ninja

> Detailed comparison between GetFeedback and Promoter Ninja. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GetFeedback | Promoter Ninja |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 53 | 4 |
| **Starting Price** | US$50.00 | €10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### GetFeedback

Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.

### Promoter Ninja

Companies who care about customer satisfaction and want an easy-to-use tool to track NPS (Net Promoter Score). By focusing on NPS organizations can improve customer retention and foster growth.

## Key features

### GetFeedback

- API
- Complaint Monitoring
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback

### Promoter Ninja

- API
- Complaint Monitoring
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Predictive Analytics
- Real-Time Analytics
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View GetFeedback Profile](https://www.capterra.co.nz/software/133180/getfeedback)
- [View Promoter Ninja Profile](https://www.capterra.co.nz/software/166243/promoter-ninja)
- [View Original Comparison](https://www.capterra.co.nz/compare/133180/166243/getfeedback/vs/promoter-ninja)

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