---
description: Compare Freshservice vs ManageEngine AssetExplorer to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs ManageEngine AssetExplorer Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshservice \<span\>vs\</span\> ManageEngine AssetExplorer](https://www.capterra.co.nz/compare/132997/162097/freshservice/vs/site24x7)

# Compare Freshservice vs ManageEngine AssetExplorer

Canonical: https://www.capterra.co.nz/compare/132997/162097/freshservice/vs/site24x7

> Detailed comparison between Freshservice and ManageEngine AssetExplorer. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | ManageEngine AssetExplorer |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 685 | 13 |
| **Starting Price** | US$19.00 | US$795.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### ManageEngine AssetExplorer

Our software offers the ease of use SMBs need and the powerful features the largest enterprises demand. More than 100,000 companies around the world trust our product to manage their IT services.

## Key features

### Freshservice

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Document Management
- Inventory Management
- License Tracking
- Monitoring
- Order Management
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Supplier Management

### ManageEngine AssetExplorer

- API
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Compliance Management
- Compliance Tracking
- Contract Drafting
- Contract/License Management
- Cost Tracking
- Customisable Reports
- Document Management
- Inventory Management
- License Tracking
- Monitoring
- Order Management
- Procurement Management
- Purchase Order Management
- Reporting/Analytics
- Requisition Management
- Supplier Management

## Links

- [View Freshservice Profile](https://www.capterra.co.nz/software/132997/freshservice)
- [View ManageEngine AssetExplorer Profile](https://www.capterra.co.nz/software/162097/site24x7)
- [View Original Comparison](https://www.capterra.co.nz/compare/132997/162097/freshservice/vs/site24x7)

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