---
description: Compare Freshservice vs TACO to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Freshservice vs TACO Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Freshservice \<span\>vs\</span\> TACO](https://www.capterra.co.nz/compare/132997/1039364/freshservice/vs/taco)

# Compare Freshservice vs TACO

Canonical: https://www.capterra.co.nz/compare/132997/1039364/freshservice/vs/taco

> Detailed comparison between Freshservice and TACO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | TACO |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 685 | 0 |
| **Starting Price** | US$19.00 | US$16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Freshservice

Freshservice scales from mid-market to enterprises, supporting IT, HR, finance, and more across industries like government, manufacturing, healthcare, retail, and tech on one unified platform.

### TACO

The TACO platform allows IT operational departments to integrate all IT operational tools and nodes to manage operations centrally or utilise managed services to extend support for your IT department.

## Key features

### Freshservice

- Activity Tracking
- Asset Tracking
- CMDB
- CRM
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### TACO

- Activity Tracking
- Asset Tracking
- CMDB
- CRM
- Contract/License Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Event Logs
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Multi-Channel Communication
- Project Management
- Real-Time Data
- Scheduling
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Freshservice Profile](https://www.capterra.co.nz/software/132997/freshservice)
- [View TACO Profile](https://www.capterra.co.nz/software/1039364/taco)
- [View Original Comparison](https://www.capterra.co.nz/compare/132997/1039364/freshservice/vs/taco)

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