---
description: Compare Front vs Roundesk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Front vs Roundesk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Front \<span\>vs\</span\> Roundesk](https://www.capterra.co.nz/compare/132901/220154/front/vs/roundesk)

# Compare Front vs Roundesk

Canonical: https://www.capterra.co.nz/compare/132901/220154/front/vs/roundesk

> Detailed comparison between Front and Roundesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | Roundesk |
| **Overall rating** | 4.5/5 | - |
| **Total Reviews** | 286 | 0 |
| **Starting Price** | US$25.00 | €25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### Front

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

### Roundesk

Geography: France \&amp; all Francophone Countries&#10;Call center&#10;PME/PMI/Entreprise&#10;Assurance&#10;Agences de voyages&#10;Voyance&#10;e-commerce &#10;....etc.

## Key features

### Front

- CRM
- Calendar Sync
- Calendar/Reminder System
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Data Recovery
- Deal Management
- Document Storage
- Email Management
- Email Monitoring
- Internal Chat Integration
- Lead Management
- Monitoring
- Reporting & Statistics
- Sales Pipeline Management
- Scheduling
- Social Media Integration
- Transfers/Routing

### Roundesk

- CRM
- Calendar Sync
- Calendar/Reminder System
- Customisable Reports
- Customisable Templates
- Document Storage
- Email Management
- Internal Chat Integration
- Monitoring
- Reporting & Statistics
- Sales Pipeline Management
- Social Media Integration

## Links

- [View Front Profile](https://www.capterra.co.nz/software/132901/front)
- [View Roundesk Profile](https://www.capterra.co.nz/software/220154/roundesk)
- [View Original Comparison](https://www.capterra.co.nz/compare/132901/220154/front/vs/roundesk)

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