---
description: Compare Front vs Polymail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Front vs Polymail Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Front \<span\>vs\</span\> Polymail](https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail)

# Compare Front vs Polymail

Canonical: https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail

> Detailed comparison between Front and Polymail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Front | Polymail |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 286 | 50 |
| **Starting Price** | US$25.00 | US$13.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online |

## Best for

### Front

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

### Polymail

Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses.

## Key features

### Front

- @mentions
- Access Controls/Permissions
- Archiving & Retention
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Email Management
- Email Monitoring
- Live Chat
- Multi-User Collaboration
- Reminders
- Scheduling
- Search/Filter
- Shared Inboxes
- Spam Blocker
- Task Management
- Team Collaboration
- Team Management

### Polymail

- @mentions
- Access Controls/Permissions
- Archiving & Retention
- Calendar Management
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Email Management
- Email Monitoring
- Live Chat
- Multi-User Collaboration
- Reminders
- Scheduling
- Search/Filter
- Shared Inboxes
- Spam Blocker
- Task Management
- Team Collaboration
- Team Management

## Links

- [View Front Profile](https://www.capterra.co.nz/software/132901/front)
- [View Polymail Profile](https://www.capterra.co.nz/software/163982/polymail)
- [View Original Comparison](https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Front vs Polymail Comparison - Capterra New Zealand 2026","description":"Compare Front vs Polymail to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail","about":[{"@id":"https://www.capterra.co.nz/software/132901/front#software"},{"@id":"https://www.capterra.co.nz/software/163982/polymail#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail#breadcrumblist"},"@id":"https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Front","description":"Front is a customer service software platform that helps businesses streamline collaboration, client communication, email management, and more. It offers a comprehensive solution for managing customer communications across various channels, including email, chat, and SMS. \n\nKey features include a collaborative inbox for real-time teamwork, AI-powered automation for efficient responses, and a built-in knowledge base and ticketing system for organized support. The platform integrates all service channels into one platform, enabling seamless coordination and personalized customer experiences. Its analytics feature also provides insights for service improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ccff3cc2-92da-4f34-bd7b-8f91a7a74d99.png","url":"https://www.capterra.co.nz/software/132901/front","@id":"https://www.capterra.co.nz/software/132901/front#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":286},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Polymail","description":"Polymail is an email app for productivity with tools for outreach, tracking, and team collaboration.\n\nHighlight of Polymail's top features:\n\n- Email tracking (open, click, and attachment tracking)\n- Campaigns (mail merge)\n- Follow Up Reminders\n- Message Templates\n- Calendar Integration\n- Contact Enrichment\n- Scheduled Sending\n\nPolymail is available on macOS, Windows, Web, and iOS.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a99b98a-6dfd-4f4f-819a-a5551a716541.png","url":"https://www.capterra.co.nz/software/163982/polymail","@id":"https://www.capterra.co.nz/software/163982/polymail#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":50},"offers":{"price":"13","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/32623/it-ticketing-systems-software/software","@type":"ListItem"},{"name":"Front vs Polymail","position":3,"item":"https://www.capterra.co.nz/compare/132901/163982/front/vs/polymail","@type":"ListItem"}]}]}
</script>
