---
description: Compare Front vs Hiver to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Front vs Hiver Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Front \<span\>vs\</span\> Hiver](https://www.capterra.co.nz/compare/132901/142975/front/vs/hiver)

# Compare Front vs Hiver

Canonical: https://www.capterra.co.nz/compare/132901/142975/front/vs/hiver

> Detailed comparison between Front and Hiver. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | Hiver |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 286 | 146 |
| **Starting Price** | US$25.00 | US$55.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Front

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

### Hiver

Customer service, finance, IT service management, human resources, technology and software, healthcare, education, logistics, travel and hospitality, and manufacturing.

## Key features

### Front

- Activity Tracking
- Customer Communication
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Email Monitoring
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

### Hiver

- Activity Tracking
- Customer Communication
- Customer Complaint Tracking
- Customer Service Analytics
- Customisable Templates
- Dashboard
- Email Management
- Email Monitoring
- Help Desk Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Project Management
- Real Time Editing
- Real-Time Chat
- Reminders
- Status Tracking
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Front Profile](https://www.capterra.co.nz/software/132901/front)
- [View Hiver Profile](https://www.capterra.co.nz/software/142975/hiver)
- [View Original Comparison](https://www.capterra.co.nz/compare/132901/142975/front/vs/hiver)

-----

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