---
description: Compare Pipedrive vs ClientSuccess to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pipedrive vs ClientSuccess Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Pipedrive \<span\>vs\</span\> ClientSuccess](https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess)

# Compare Pipedrive vs ClientSuccess

Canonical: https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess

> Detailed comparison between Pipedrive and ClientSuccess. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Pipedrive | ClientSuccess |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 3042 | 17 |
| **Starting Price** | US$19.00 | US$15,000.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Pipedrive

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

### ClientSuccess

ClientSuccess helps SaaS executives and their customer success, account management, and renewal teams retain and grow their existing customer base.

## Key features

### Pipedrive

- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Communication Management
- Customer Engagement
- Customer Management
- Document Management
- Email Management
- Feedback Management
- Lead Management
- Natural Language Processing
- Onboarding
- Pipeline Reports
- Product Catalog
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Single Sign On
- Usage Tracking/Analytics

### ClientSuccess

- Activity Dashboard
- Activity Tracking
- CRM
- Churn Management
- Communication Management
- Customer Engagement
- Customer Management
- Document Management
- Email Management
- Feedback Management
- Onboarding
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Usage Tracking/Analytics

## Links

- [View Pipedrive Profile](https://www.capterra.co.nz/software/132666/pipedrive)
- [View ClientSuccess Profile](https://www.capterra.co.nz/software/157971/clientsuccess)
- [View Original Comparison](https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Pipedrive vs ClientSuccess Comparison - Capterra New Zealand 2026","description":"Compare Pipedrive vs ClientSuccess to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess","about":[{"@id":"https://www.capterra.co.nz/software/132666/pipedrive#software"},{"@id":"https://www.capterra.co.nz/software/157971/clientsuccess#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"Pipedrive","description":"Pipedrive is a cloud-based customer relationship management (CRM) software that empowers teams of all sizes to close more deals. With its customizable sales pipelines, real-time insights and powerful AI features, it helps teams attract and close leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7525015d-be6c-485b-9e59-9425ba8448dc.png","url":"https://www.capterra.co.nz/software/132666/pipedrive","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/132666/pipedrive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3042},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"ClientSuccess","description":"ClientSuccess is a customer success software platform that helps SaaS executives and their customer success teams retain and grow their existing customer base. ClientSuccess was awarded the SIIA CODiE Award for \"Best Customer Success Management Solution\" as well as being selected to the Red Herring Top 100.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9be85405-4444-461d-b571-31e573994998.png","url":"https://www.capterra.co.nz/software/157971/clientsuccess","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/157971/clientsuccess#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":17},"offers":{"price":"15000","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Insurance CRM Software","position":2,"item":"/directory/32554/insurance-crm/software","@type":"ListItem"},{"name":"Pipedrive vs ClientSuccess","position":3,"item":"https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/132666/157971/pipedrive/vs/clientsuccess#breadcrumblist"}]}
</script>