---
description: Compare Five9 vs Liine to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Five9 vs Liine Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Five9 \<span\>vs\</span\> Liine](https://www.capterra.co.nz/compare/132405/184326/five9/vs/liine)

# Compare Five9 vs Liine

Canonical: https://www.capterra.co.nz/compare/132405/184326/five9/vs/liine

> Detailed comparison between Five9 and Liine. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Five9 | Liine |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 481 | 161 |
| **Starting Price** | US$159.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (On-Premise), Linux (On-Premise), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### Five9

Healthcare, financial services, retail, higher education, government, sales and telemarketing, customer services, outsourcing, collections, enterprise, mid-market, and supervisors.

### Liine

Multisite healthcare, dental and vet practices

## Key features

### Five9

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Recording
- Social Media Integration

### Liine

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Database
- Customisable Templates
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Real-Time Reporting
- Recording
- Social Media Integration

## Links

- [View Five9 Profile](https://www.capterra.co.nz/software/132405/five9)
- [View Liine Profile](https://www.capterra.co.nz/software/184326/liine)
- [View Original Comparison](https://www.capterra.co.nz/compare/132405/184326/five9/vs/liine)

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