---
description: Compare Sprinklr vs Cohere to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sprinklr vs Cohere Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Sprinklr \<span\>vs\</span\> Cohere](https://www.capterra.co.nz/compare/131274/1021890/sprinklr-platform/vs/cohere)

# Compare Sprinklr vs Cohere

Canonical: https://www.capterra.co.nz/compare/131274/1021890/sprinklr-platform/vs/cohere

> Detailed comparison between Sprinklr and Cohere. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Sprinklr | Cohere |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 90 | 16 |
| **Starting Price** | US$249.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) | - |
| **Training** | In Person, Live Online, Documentation, Videos | - |

## Best for

### Sprinklr

Cloud-based customer experience management solution that helps large enterprises manage content marketing, social media, paid advertising, website, and more via automation.

### Cohere

\-

## Key features

### Sprinklr

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback

### Cohere

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Chat/Messaging
- Configurable Workflow
- Contextual Guidance
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Email Management
- Engagement Tracking
- Live Chat
- Monitoring
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback

## Links

- [View Sprinklr Profile](https://www.capterra.co.nz/software/131274/sprinklr-platform)
- [View Cohere Profile](https://www.capterra.co.nz/software/1021890/cohere)
- [View Original Comparison](https://www.capterra.co.nz/compare/131274/1021890/sprinklr-platform/vs/cohere)

-----

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