---
description: Compare ProProfs Survey Maker vs CustomerHero to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ProProfs Survey Maker vs CustomerHero Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [ProProfs Survey Maker \<span\>vs\</span\> CustomerHero](https://www.capterra.co.nz/compare/129608/153472/proprofs-survey-maker/vs/startquestion)

# Compare ProProfs Survey Maker vs CustomerHero

Canonical: https://www.capterra.co.nz/compare/129608/153472/proprofs-survey-maker/vs/startquestion

> Detailed comparison between ProProfs Survey Maker and CustomerHero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Survey Maker | CustomerHero |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 12 | 175 |
| **Starting Price** | US$7.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### ProProfs Survey Maker

Companies, Event management firms, Universities, Trainers and Teachers

### CustomerHero

CustomerHero serves organizations of all sizes and industries, including retail, restaurants, insurance, and banking. Our scalable solutions are ideal for companies seeking to implement effective VoC.

## Key features

### ProProfs Survey Maker

- Customisable Questions
- Customisable Templates
- Data Import/Export
- Email Marketing
- Feedback Management
- Mobile Survey
- Multiple Question Types
- Question Branching
- Question Library
- Reporting/Analytics
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### CustomerHero

- Customisable Questions
- Customisable Templates
- Data Import/Export
- Email Marketing
- Feedback Management
- Mobile Survey
- Monitoring
- Multiple Question Types
- Question Branching
- Question Library
- Real-Time Data
- Reminders
- Reporting/Analytics
- Site Intercept Survey
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View ProProfs Survey Maker Profile](https://www.capterra.co.nz/software/129608/proprofs-survey-maker)
- [View CustomerHero Profile](https://www.capterra.co.nz/software/153472/startquestion)
- [View Original Comparison](https://www.capterra.co.nz/compare/129608/153472/proprofs-survey-maker/vs/startquestion)

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