---
description: Compare CIS Utility Billing vs Muni-Link to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CIS Utility Billing vs Muni-Link Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Utility Billing Software](/directory/20017/utility-billing/software) > [CIS Utility Billing \<span\>vs\</span\> Muni-Link](https://www.capterra.co.nz/compare/12722/128792/cbsw-ums-net/vs/muni-link)

# Compare CIS Utility Billing vs Muni-Link

Canonical: https://www.capterra.co.nz/compare/12722/128792/cbsw-ums-net/vs/muni-link

> Detailed comparison between CIS Utility Billing and Muni-Link. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CIS Utility Billing | Muni-Link |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 165 | 59 |
| **Starting Price** | US$0.35 | US$400.00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### CIS Utility Billing

CUSI supports municipalities, tribes, and utilities with comprehensive utility-focused software solutions for water, sewer, trash, electricity, gas, and more with meter-to-cash solutions.

### Muni-Link

Municipalities, cities, townships, private utilities  and authorities who bill customers for utilities

## Key features

### CIS Utility Billing

- ACH Payment Processing
- Accounting
- Automatic Backup
- Billing & Invoicing
- Customer Management
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Transaction History
- User Management
- Work Order Management

### Muni-Link

- ACH Payment Processing
- Accounting
- Automatic Backup
- Billing & Invoicing
- Customer Management
- For Natural Gas
- For Water
- Meter Data Management
- Metered Billing
- Non-Metered Billing
- Online Payments
- Payment Collection
- Penalty/Cut-Off Processing
- Rate Management
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Transaction History
- User Management
- Work Order Management

## Links

- [View CIS Utility Billing Profile](https://www.capterra.co.nz/software/12722/cbsw-ums-net)
- [View Muni-Link Profile](https://www.capterra.co.nz/software/128792/muni-link)
- [View Original Comparison](https://www.capterra.co.nz/compare/12722/128792/cbsw-ums-net/vs/muni-link)

-----

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