---
description: Compare GLPI vs SolarWinds Service Desk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: GLPI vs SolarWinds Service Desk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/30077/it-asset-management/software) > [GLPI \<span\>vs\</span\> SolarWinds Service Desk](https://www.capterra.co.nz/compare/126254/129478/glpi/vs/solarwinds-service-desk)

# Compare GLPI vs SolarWinds Service Desk

Canonical: https://www.capterra.co.nz/compare/126254/129478/glpi/vs/solarwinds-service-desk

> Detailed comparison between GLPI and SolarWinds Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GLPI | SolarWinds Service Desk |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 41 | 577 |
| **Starting Price** | €19.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### GLPI

GLPI can be use from small to very large organizations

### SolarWinds Service Desk

Ideally suited for companies of any size, anywhere, with sophisticated IT organizations looking to deliver superior service to their internal customers (employees \&amp; internal other requesters).

## Key features

### GLPI

- API
- Access Controls/Permissions
- Asset Tracking
- Change Management
- Contract/License Management
- Customisable Branding
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Asset Tracking
- Change Management
- Contract/License Management
- Customisable Branding
- Dashboard Creation
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View GLPI Profile](https://www.capterra.co.nz/software/126254/glpi)
- [View SolarWinds Service Desk Profile](https://www.capterra.co.nz/software/129478/solarwinds-service-desk)
- [View Original Comparison](https://www.capterra.co.nz/compare/126254/129478/glpi/vs/solarwinds-service-desk)

-----

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