17 years helping New Zealand businesses
choose better software
Freshdesk vs Affinity
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$15.00/month
Not provided by vendor
Overall
4.5 (3,354)Overall
4.7 (3)
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
Built for relationship-driven industries, Affinity can be used by teams ranging from financial services (firms that deploy capital into companies) to professional services firms to corporates.
- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Database
- Dashboard
- Live Chat
- Reporting/Analytics
- Workflow Management
- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Collaboration Tools
- Customer Database
- Dashboard
- Live Chat
- Reporting/Analytics
- Workflow Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
