---
description: Compare SAP Customer Data Cloud vs Zoho CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SAP Customer Data Cloud vs Zoho CRM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Single Sign On Software](/directory/31331/single-sign-on/software) > [SAP Customer Data Cloud \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.nz/compare/124034/155928/sap-customer-data-cloud/vs/zoho-crm)

# Compare SAP Customer Data Cloud vs Zoho CRM

Canonical: https://www.capterra.co.nz/compare/124034/155928/sap-customer-data-cloud/vs/zoho-crm

> Detailed comparison between SAP Customer Data Cloud and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SAP Customer Data Cloud | Zoho CRM |
| **Overall rating** | 4.3/5 | 4.3/5 |
| **Total Reviews** | 8 | 6972 |
| **Starting Price** | - | US$14.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### SAP Customer Data Cloud

SAP Customer Data Cloud is built with the large enterprise in mind.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### SAP Customer Data Cloud

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback

### Zoho CRM

- API
- Activity Tracking
- CRM
- Campaign Planning
- Channel Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback

## Links

- [View SAP Customer Data Cloud Profile](https://www.capterra.co.nz/software/124034/sap-customer-data-cloud)
- [View Zoho CRM Profile](https://www.capterra.co.nz/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.nz/compare/124034/155928/sap-customer-data-cloud/vs/zoho-crm)

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