---
description: Compare TeamViewer ONE vs HelpWire to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TeamViewer ONE vs HelpWire Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [TeamViewer ONE \<span\>vs\</span\> HelpWire](https://www.capterra.co.nz/compare/122252/169762/teamviewer/vs/helpwire)

# Compare TeamViewer ONE vs HelpWire

Canonical: https://www.capterra.co.nz/compare/122252/169762/teamviewer/vs/helpwire

> Detailed comparison between TeamViewer ONE and HelpWire. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamViewer ONE | HelpWire |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 11620 | 79 |
| **Starting Price** | US$24.90 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### TeamViewer ONE

Remote desktop, remote support, IT management, web monitoring, remote work , Remote access, Augmented reality support, digitization of work processes, IoT, and Industry 4.0

### HelpWire

Small and Medium-sized Businesses&#10;Small Business Owner&#10;IT Support Companies&#10;Help Desk Support Teams&#10;Managed Service Providers&#10;Technology Consultants&#10;IT Managers&#10;System Administrators

## Key features

### TeamViewer ONE

- API
- Application Security
- Asset Tracking
- Chat/Messaging
- Customisable Branding
- Customisable Templates
- Encryption
- File Sharing
- File Transfer
- Real-Time Chat
- Remote Access/Control
- SSL Security
- Scheduling
- Screen Sharing
- Service History
- Session Transfer
- Single Sign On
- Troubleshooting
- Unattended Access
- User Management

### HelpWire

- API
- Chat/Messaging
- Customisable Branding
- File Sharing
- File Transfer
- Real-Time Chat
- Remote Access/Control
- SSL Security
- Screen Sharing
- Session Transfer
- Single Sign On
- Troubleshooting
- Unattended Access
- User Management

## Links

- [View TeamViewer ONE Profile](https://www.capterra.co.nz/software/122252/teamviewer)
- [View HelpWire Profile](https://www.capterra.co.nz/software/169762/helpwire)
- [View Original Comparison](https://www.capterra.co.nz/compare/122252/169762/teamviewer/vs/helpwire)

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