---
description: Compare easyCMDB vs Cherwell Service Management to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: easyCMDB vs Cherwell Service Management Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Configuration Management Tools](/directory/32355/configuration-tools/software) > [easyCMDB \<span\>vs\</span\> Cherwell Service Management](https://www.capterra.co.nz/compare/87317/121158/easycmdb/vs/cherwell-software)

# Compare easyCMDB vs Cherwell Service Management

Canonical: https://www.capterra.co.nz/compare/87317/121158/easycmdb/vs/cherwell-software

> Detailed comparison between easyCMDB and Cherwell Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | easyCMDB | Cherwell Service Management |
| **Overall rating** | - | 4.3/5 |
| **Total Reviews** | 0 | 166 |
| **Starting Price** | ZAR 1,200.00 | US$189.00 |
| **Free Trial** | - | - |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | - | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### easyCMDB

easyCMDB is an IT asset management software for companies that want a web-based software that complys with ITIL principles.

### Cherwell Service Management

Service Desk professionals who require a fully-integrated system- one that is easily customized - automating ITIL and custom workflows. Perfect for companies supporting 1,000+ end-users.

## Key features

### easyCMDB

- Asset Tracking
- Change Management
- Configuration Management
- Incident Management
- Inventory Management
- Maintenance Management
- Supplier Management

### Cherwell Service Management

- API
- Asset Tracking
- Change Management
- Configurable Workflow
- Configuration Management
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- Incident Management
- Inventory Management
- Maintenance Management
- Milestone Tracking
- Monitoring
- Project Management
- Project Planning
- Requirements Management
- Status Tracking
- Supplier Management
- Support Ticket Management

## Links

- [View easyCMDB Profile](https://www.capterra.co.nz/software/87317/easycmdb)
- [View Cherwell Service Management Profile](https://www.capterra.co.nz/software/121158/cherwell-software)
- [View Original Comparison](https://www.capterra.co.nz/compare/87317/121158/easycmdb/vs/cherwell-software)

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