---
description: Compare Bitrix24 vs Servetel to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Servetel Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Management Software](/directory/30532/business-management/software) > [Bitrix24 \<span\>vs\</span\> Servetel](https://www.capterra.co.nz/compare/113540/198854/bitrix24/vs/servetel)

# Compare Bitrix24 vs Servetel

Canonical: https://www.capterra.co.nz/compare/113540/198854/bitrix24/vs/servetel

> Detailed comparison between Bitrix24 and Servetel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Servetel |
| **Overall rating** | 4.2/5 | 3.4/5 |
| **Total Reviews** | 984 | 5 |
| **Starting Price** | €61.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Servetel

Enterprises, SMEs and startups.

## Key features

### Bitrix24

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Communication Management
- Employee Scheduling
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Phone Key Input
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing

### Servetel

- API
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Communication Management
- Employee Scheduling
- Inbound Call Centre
- Live Chat
- Manual Dialer
- Mass Texting
- Monitoring
- Multi-Channel Communication
- Outbound Call Centre
- Performance Metrics
- Phone Key Input
- Queue Management
- Reporting & Statistics
- Reporting/Analytics
- SMS Marketing

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View Servetel Profile](https://www.capterra.co.nz/software/198854/servetel)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/198854/bitrix24/vs/servetel)

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