---
description: Compare Bitrix24 vs Fonvirtual Call Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
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title: Bitrix24 vs Fonvirtual Call Center Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Bitrix24 \<span\>vs\</span\> Fonvirtual Call Center](https://www.capterra.co.nz/compare/113540/183354/bitrix24/vs/fonvirtual-call-center)

# Compare Bitrix24 vs Fonvirtual Call Center

Canonical: https://www.capterra.co.nz/compare/113540/183354/bitrix24/vs/fonvirtual-call-center

> Detailed comparison between Bitrix24 and Fonvirtual Call Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Fonvirtual Call Center |
| **Overall rating** | 4.2/5 | 3.0/5 |
| **Total Reviews** | 984 | 1 |
| **Starting Price** | €61.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Fonvirtual Call Center

E-commerce, Multinational Companies, Telecommunications or electronic products companies, Financial or banking entities, Insurance companies, Travel and tourism agencies, Citizen care companies.

## Key features

### Bitrix24

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Scheduling
- Video Conferencing
- Virtual Call Center

### Fonvirtual Call Center

- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Performance Management
- Progressive Dialer
- Scheduling
- Video Conferencing
- Virtual Call Center

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View Fonvirtual Call Center Profile](https://www.capterra.co.nz/software/183354/fonvirtual-call-center)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/183354/bitrix24/vs/fonvirtual-call-center)

-----

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