---
description: Compare Bitrix24 vs EngageBay CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs EngageBay CRM Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Business Phone Systems](/directory/31101/business-phone-systems/software) > [Bitrix24 \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing)

# Compare Bitrix24 vs EngageBay CRM

Canonical: https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing

> Detailed comparison between Bitrix24 and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | EngageBay CRM |
| **Overall rating** | 4.2/5 | 4.7/5 |
| **Total Reviews** | 987 | 907 |
| **Starting Price** | US$69.00 | US$14.99 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### Bitrix24

- Automatic Call Distribution
- Batch Processing
- Calendar/Reminder System
- Channel Management
- Client Management
- Computer Telephony Integration
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Performance Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Tagging
- Transfers/Routing
- Web Forms

### EngageBay CRM

- Automatic Call Distribution
- Batch Processing
- Calendar/Reminder System
- Channel Management
- Client Management
- Computer Telephony Integration
- Customisable Templates
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Performance Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Tagging
- Transfers/Routing
- Web Forms

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View EngageBay CRM Profile](https://www.capterra.co.nz/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs EngageBay CRM Comparison - Capterra New Zealand 2026","description":"Compare Bitrix24 vs EngageBay CRM to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing","about":[{"@id":"https://www.capterra.co.nz/software/113540/bitrix24#software"},{"@id":"https://www.capterra.co.nz/software/178819/engagebay-marketing#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing#webpage","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.capterra.co.nz/#website"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace that helps businesses manage clients, sales, projects, and teams in one place. It combines essential tools such as CRM, lead generation, marketing, sales and workflow automation, task management, team messaging, video calls, file storage, and time tracking. By bringing everything together into a single platform, Bitrix24 replaces multiple apps and simplifies business operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.co.nz/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/113540/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":987,"ratingValue":4.2},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"EngageBay CRM","description":"EngageBay is an AI-powered all-in-one CRM that helps small businesses and startups manage marketing, sales, and customer service from one simple, affordable platform. Trusted by over 150,000 companies worldwide, EngageBay enables teams to attract, engage, and delight customers with ease. Create content faster with AI-powered email and campaign generation, prioritize leads with AI deal scoring, and boost productivity with smart insights and automated recommendations. From marketing automation and sales CRM to helpdesk and live chat, EngageBay unifies all your growth tools to help you scale efficiently and build lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe104d15-6527-483b-bd72-8ca3ca9f9f5f.png","url":"https://www.capterra.co.nz/software/178819/engagebay-marketing","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/178819/engagebay-marketing#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":907,"ratingValue":4.7},"offers":{"price":"14.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Business Phone Systems","position":2,"item":"/directory/31101/business-phone-systems/software","@type":"ListItem"},{"name":"Bitrix24 vs EngageBay CRM","position":3,"item":"https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/113540/178819/bitrix24/vs/engagebay-marketing#breadcrumblist"}]}
</script>
