---
description: Compare Bitrix24 vs Nextiva Contact Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Nextiva Contact Center Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Meeting Software](/directory/30802/meeting/software) > [Bitrix24 \<span\>vs\</span\> Nextiva Contact Center](https://www.capterra.co.nz/compare/113540/145004/bitrix24/vs/nextiva-call-center)

# Compare Bitrix24 vs Nextiva Contact Center

Canonical: https://www.capterra.co.nz/compare/113540/145004/bitrix24/vs/nextiva-call-center

> Detailed comparison between Bitrix24 and Nextiva Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Nextiva Contact Center |
| **Overall rating** | 4.2/5 | 4.5/5 |
| **Total Reviews** | 984 | 112 |
| **Starting Price** | €61.00 | US$30.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Nextiva Contact Center

Small Business, Mid-Market and Enterprise companies with contact center needs. These can include customer service and telemarketing centers, employee service and support centers, or help desk centers.

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Employee Scheduling
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Progressive Dialer
- Reporting/Analytics
- Video Conferencing
- Workflow Management

### Nextiva Contact Center

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Employee Scheduling
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Progressive Dialer
- Reporting/Analytics
- Video Conferencing
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View Nextiva Contact Center Profile](https://www.capterra.co.nz/software/145004/nextiva-call-center)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/145004/bitrix24/vs/nextiva-call-center)

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