Bitrix24 vs Q5 Incident Management

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Who Uses This Software?

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.
Not provided by vendor
Pricing

Starting Price

US$39.00/month
US$1,100.00/one-time

Free Trial

  • Yes
  • No

Free Version

  • Yes

Details

Not provided by vendor
Not provided by vendor
Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Access Controls/Permissions
  • Assignment Management
  • Call Monitoring
  • Dashboard
  • Electronic Signature
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Task Management
  • Templates
  • Access Controls/Permissions
  • Assignment Management
  • Call Monitoring
  • Dashboard
  • Electronic Signature
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management
  • Task Management
  • Templates
Ratings

Overall

4/5

Ease of Use

3.7/5

Customer Service

3.9/5

Features & Functionality

4.1/5

Value for Money

4.2/5
Training & Support

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • Documentation
  • Webinars
  • Documentation
  • Webinars