---
description: Compare Bitrix24 vs Forward to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Forward Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Forward](https://www.capterra.co.nz/compare/113540/1062869/bitrix24/vs/forward)

# Compare Bitrix24 vs Forward

Canonical: https://www.capterra.co.nz/compare/113540/1062869/bitrix24/vs/forward

> Detailed comparison between Bitrix24 and Forward. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Forward |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 984 | 0 |
| **Starting Price** | €61.00 | €39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Forward

Small and mid-sized B2B sales teams, account executives, sales development representatives, customer success managers, sales leaders

## Key features

### Bitrix24

- @mentions
- Account Management
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Live Chat
- Pre-built Templates
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Templates

### Forward

- @mentions
- Account Management
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Management
- Live Chat
- Pre-built Templates
- Real Time Editing
- Reporting & Statistics
- Reporting/Analytics
- Sales Pipeline Management
- Task Management
- Templates

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View Forward Profile](https://www.capterra.co.nz/software/1062869/forward)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/1062869/bitrix24/vs/forward)

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