---
description: Compare Bitrix24 vs Chaty to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Bitrix24 vs Chaty Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/32554/insurance-crm/software) > [Bitrix24 \<span\>vs\</span\> Chaty](https://www.capterra.co.nz/compare/113540/1024481/bitrix24/vs/chaty)

# Compare Bitrix24 vs Chaty

Canonical: https://www.capterra.co.nz/compare/113540/1024481/bitrix24/vs/chaty

> Detailed comparison between Bitrix24 and Chaty. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Chaty |
| **Overall rating** | 4.2/5 | 5.0/5 |
| **Total Reviews** | 984 | 41 |
| **Starting Price** | €61.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Chaty

Great for e-commerce, digital agencies, and any website that wants to provide customer support via multiple channels. &#10;Use Chaty to answer queries, receive feedback, and chat with your customers.

## Key features

### Bitrix24

- Activity Dashboard
- Chat/Messaging
- Computer Telephony Integration
- Customer Engagement
- Customisable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Pricing Management
- Product Catalog
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Task Tagging
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

### Chaty

- Activity Dashboard
- Chat/Messaging
- Customer Engagement
- Customisable Branding
- Geotargeting
- Interaction Tracking
- Mobile Access
- Monitoring
- Offline Form
- Real-time Consumer-facing Chat
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Third-Party Integrations
- Usage Tracking/Analytics
- Widgets

## Links

- [View Bitrix24 Profile](https://www.capterra.co.nz/software/113540/bitrix24)
- [View Chaty Profile](https://www.capterra.co.nz/software/1024481/chaty)
- [View Original Comparison](https://www.capterra.co.nz/compare/113540/1024481/bitrix24/vs/chaty)

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