---
description: Compare Calabrio ONE vs Randstad RiseSmart to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Calabrio ONE vs Randstad RiseSmart Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Calabrio ONE \<span\>vs\</span\> Randstad RiseSmart](https://www.capterra.co.nz/compare/110588/173114/calabrio-one-suite/vs/outplacement)

# Compare Calabrio ONE vs Randstad RiseSmart

Canonical: https://www.capterra.co.nz/compare/110588/173114/calabrio-one-suite/vs/outplacement

> Detailed comparison between Calabrio ONE and Randstad RiseSmart. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calabrio ONE | Randstad RiseSmart |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 263 | 1 |
| **Starting Price** | US$295.00 | US$167.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### Randstad RiseSmart

Used by HR departments, talent acquisition teams, global employers, corporate organizations, and workforce management professionals.

## Key features

### Calabrio ONE

- AI/Machine Learning
- Archiving & Retention
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Employee Management
- Employee Scheduling
- KPI Monitoring
- Labor Forecasting
- Monitoring
- Natural Language Processing
- Performance Management
- Productivity Analysis
- Real-Time Data
- Recording
- Skills Tracking
- Variable Workforce
- Video Conferencing

### Randstad RiseSmart

- Employee Management
- Labor Forecasting
- Performance Management
- Recruitment Management
- Variable Workforce

## Links

- [View Calabrio ONE Profile](https://www.capterra.co.nz/software/110588/calabrio-one-suite)
- [View Randstad RiseSmart Profile](https://www.capterra.co.nz/software/173114/outplacement)
- [View Original Comparison](https://www.capterra.co.nz/compare/110588/173114/calabrio-one-suite/vs/outplacement)

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