---
description: Compare ConnectWise PSA vs SimplyDesk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ConnectWise PSA vs SimplyDesk Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [ConnectWise PSA \<span\>vs\</span\> SimplyDesk](https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk)

# Compare ConnectWise PSA vs SimplyDesk

Canonical: https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk

> Detailed comparison between ConnectWise PSA and SimplyDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ConnectWise PSA | SimplyDesk |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 273 | 4 |
| **Starting Price** | - | €360.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### ConnectWise PSA

Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs.

### SimplyDesk

IT Department &#10;Information Systems Department&#10;IT Services&#10;IT Consulting Companies&#10;Software Publishers&#10;Customer Service&#10;General Services

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Real-Time Chat
- Status Tracking
- Support Ticket Management

### SimplyDesk

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- Capacity Management
- Chat/Messaging
- Contract/License Management
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Real-Time Chat
- Status Tracking
- Support Ticket Management

## Links

- [View ConnectWise PSA Profile](https://www.capterra.co.nz/software/107931/connectwise-manage)
- [View SimplyDesk Profile](https://www.capterra.co.nz/software/198382/simplydesk)
- [View Original Comparison](https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ConnectWise PSA vs SimplyDesk Comparison - Capterra New Zealand 2026","description":"Compare ConnectWise PSA vs SimplyDesk to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk","about":[{"@id":"https://www.capterra.co.nz/software/107931/connectwise-manage#software"},{"@id":"https://www.capterra.co.nz/software/198382/simplydesk#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"ConnectWise PSA","description":"Streamline your client service processes with ConnectWise PSA's (formerly ConnectWise Manage) powerful help desk platform. ConnectWise PSA leverages our proprietary and market-leading ticketing system, which allows technology solution providers to provide best-in-class support to their customers. ConnectWise PSA's help desk platform and ticketing system enables your team to receive, process, and respond to service requests quickly and efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/e05ebf08-5e15-4843-97f1-a51e78c458a5.png","url":"https://www.capterra.co.nz/software/107931/connectwise-manage","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/107931/connectwise-manage#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":273},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SimplyDesk","description":"SimplyDesk is an all-in-one IT management solution that centralizes Helpdesk, IT asset management, automated inventory, service catalog, knowledge base, alerts, dashboards, and fixed asset tracking with barcode, QR code, or RFID. Designed for SMBs, large enterprises, public organizations, and local authorities, SimplyDesk is available as a SaaS or on-premise license. Its modern, user-friendly interface ensures fast deployment and easy adoption by IT teams, support staff, and facility managers. Each module integrates seamlessly to improve efficiency, visibility, and control across your IT and asset-related processes. Best of all, SimplyDesk includes expert support that’s responsive, knowledgeable, and committed to helping you get the most out of the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9a3aa4f2-b68f-4e22-b035-56c256306332.png","url":"https://www.capterra.co.nz/software/198382/simplydesk","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/198382/simplydesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4},"offers":{"price":"360","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Project Management Software","position":2,"item":"/directory/30002/project-management/software","@type":"ListItem"},{"name":"ConnectWise PSA vs SimplyDesk","position":3,"item":"https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/107931/198382/connectwise-manage/vs/simplydesk#breadcrumblist"}]}
</script>