---
description: Compare chatlyn vs Glassix to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: chatlyn vs Glassix Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [chatlyn \<span\>vs\</span\> Glassix](https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix)

# Compare chatlyn vs Glassix

Canonical: https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix

> Detailed comparison between chatlyn and Glassix. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | chatlyn | Glassix |
| **Overall rating** | 5.0/5 | 5.0/5 |
| **Total Reviews** | 2 | 103 |
| **Starting Price** | €49.00 | US$49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### chatlyn

Hospitality, retail, hotels, hostels, resorts, tour operator and travel agencies.

### Glassix

USA&#10;Canada&#10;United Kingdom&#10;Europe&#10;LATAM&#10;GCC

## Key features

### chatlyn

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Template Management
- Workflow Management

### Glassix

- API
- Activity Dashboard
- Activity Tracking
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Email Management
- Feedback Management
- Inbox Management
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- SMS Messaging
- Social Media Integration
- Surveys & Feedback
- Template Management
- Workflow Management

## Links

- [View chatlyn Profile](https://www.capterra.co.nz/software/1041687/chatlyn)
- [View Glassix Profile](https://www.capterra.co.nz/software/1052241/glassix)
- [View Original Comparison](https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"chatlyn vs Glassix Comparison - Capterra New Zealand 2026","description":"Compare chatlyn vs Glassix to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.","url":"https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix","about":[{"@id":"https://www.capterra.co.nz/software/1041687/chatlyn#software"},{"@id":"https://www.capterra.co.nz/software/1052241/glassix#software"}],"breadcrumb":{"@id":"https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix#webpage","isPartOf":{"@id":"https://www.capterra.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.capterra.co.nz/#organization"}},{"name":"chatlyn","description":"chatlyn, an AI-powered platform, automates client communication, streamlining workload and enhancing engagement for improved customer satisfaction and revenue growth. \n\nIts omnichannel inbox manages interactions from various channels like email, webchat, WhatsApp, and more, with AI-generated suggestions and multilingual support. \n\nThe ticketing system tracks client requests efficiently, ensuring no query goes unanswered, while customizable attributes facilitate dynamic lists. \n\nFeatures include Webchat widget, WhatsApp newsletter, AI chatbot, Chrome extension, and Journey Builder for automated workflows. Marketing automation, CRM integrations, and detailed analytics further optimize interactions. 100% GDPR compliant, accessible via web, iOS, and Android apps, Chatlyn revolutionizes customer communication and drives sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ce5b159-ca5c-4193-88b4-9da358d3d3d6.png","url":"https://www.capterra.co.nz/software/1041687/chatlyn","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1041687/chatlyn#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Glassix","description":"From AI 🤖 to Hi 👋, all your business conversations in one place. Our AI-powered customer communications platform enables teams to converse like pros, effortlessly automating tasks &amp; leaving customers saying 'Wow'. With Glassix, managing your customer interactions has never been easier. Our unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From Omnichannel chatbots to personalized greetings, keep your customers engaged in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/947bbf6f-f0ca-4326-af8f-820428fdb029.jpeg","url":"https://www.capterra.co.nz/software/1052241/glassix","@type":"SoftwareApplication","@id":"https://www.capterra.co.nz/software/1052241/glassix#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":103},"offers":{"price":"49","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"chatlyn vs Glassix","position":3,"item":"https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix","@type":"ListItem"}],"@id":"https://www.capterra.co.nz/compare/1041687/1052241/chatlyn/vs/glassix#breadcrumblist"}]}
</script>
