---
description: Compare ChatPlus vs Fathom to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatPlus vs Fathom Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [ChatPlus \<span\>vs\</span\> Fathom](https://www.capterra.co.nz/compare/1024434/1037530/chatplus/vs/fathom)

# Compare ChatPlus vs Fathom

Canonical: https://www.capterra.co.nz/compare/1024434/1037530/chatplus/vs/fathom

> Detailed comparison between ChatPlus and Fathom. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ChatPlus | Fathom |
| **Overall rating** | 3.0/5 | 5.0/5 |
| **Total Reviews** | 1 | 807 |
| **Starting Price** | US$11.50 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation |

## Best for

### ChatPlus

ChatPlus is a suitable chatbot tool for all industries, domestic or international companies, internal or external inquiries. It also suits to high-number of customer requests or needs of conversion.

### Fathom

Anyone who is on a lot of video calls: Sales and customer success professionals, founders, businesses with remote teams, consultants, etc.

## Key features

### ChatPlus

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat Transcript
- Chatbot
- Collaboration Tools
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Third-Party Integrations

### Fathom

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Call Tracking
- Chat Transcript
- Chatbot
- Collaboration Tools
- Customisable Branding
- File Sharing
- Live Chat
- Multi-Language
- Natural Language Processing
- Real-Time Analytics
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Third-Party Integrations

## Links

- [View ChatPlus Profile](https://www.capterra.co.nz/software/1024434/chatplus)
- [View Fathom Profile](https://www.capterra.co.nz/software/1037530/fathom)
- [View Original Comparison](https://www.capterra.co.nz/compare/1024434/1037530/chatplus/vs/fathom)

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