---
description: Compare LiveAgent vs Gubagoo to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Gubagoo Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Contact Centre Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Gubagoo](https://www.capterra.co.nz/compare/102188/178750/liveagent/vs/chatsmart)

# Compare LiveAgent vs Gubagoo

Canonical: https://www.capterra.co.nz/compare/102188/178750/liveagent/vs/chatsmart

> Detailed comparison between LiveAgent and Gubagoo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Gubagoo |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 7 |
| **Starting Price** | US$15.00 | US$349.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Gubagoo

Automotive dealerships, including some of the worlds largest dealer groups and certified OEM programs, use Gubagoo's conversational commerce solutions to sell more cars.

## Key features

### LiveAgent

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Transcripts/Chat History
- Transfers/Routing

### Gubagoo

- Activity Tracking
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customisable Branding
- File Sharing
- Lead Capture
- Live Chat
- Multi-Channel Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View LiveAgent Profile](https://www.capterra.co.nz/software/102188/liveagent)
- [View Gubagoo Profile](https://www.capterra.co.nz/software/178750/chatsmart)
- [View Original Comparison](https://www.capterra.co.nz/compare/102188/178750/liveagent/vs/chatsmart)

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