---
description: Compare LiveAgent vs Nextiva Contact Center to learn about each of the product's price, benefits and disadvantages. Choose the best software for your business in New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: LiveAgent vs Nextiva Contact Center Comparison - Capterra New Zealand 2026
---

Breadcrumb: [Home](/) > [Portal Software](/directory/14/portal/software) > [LiveAgent \<span\>vs\</span\> Nextiva Contact Center](https://www.capterra.co.nz/compare/102188/145004/liveagent/vs/nextiva-call-center)

# Compare LiveAgent vs Nextiva Contact Center

Canonical: https://www.capterra.co.nz/compare/102188/145004/liveagent/vs/nextiva-call-center

> Detailed comparison between LiveAgent and Nextiva Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Nextiva Contact Center |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 1753 | 112 |
| **Starting Price** | US$15.00 | US$30.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Nextiva Contact Center

Small Business, Mid-Market and Enterprise companies with contact center needs. These can include customer service and telemarketing centers, employee service and support centers, or help desk centers.

## Key features

### LiveAgent

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer Communication
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Video Conferencing
- Workflow Management

### Nextiva Contact Center

- API
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Call Tracking
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Customer Communication
- Dashboard
- Inbound Call Centre
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Reporting/Analytics
- Video Conferencing
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.nz/software/102188/liveagent)
- [View Nextiva Contact Center Profile](https://www.capterra.co.nz/software/145004/nextiva-call-center)
- [View Original Comparison](https://www.capterra.co.nz/compare/102188/145004/liveagent/vs/nextiva-call-center)

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